Shipping Policy

At CELLKEEPERS, we know that fast and dependable delivery is an essential part of a great shopping experience. Below you'll find everything you need to know about how we process and ship your order.

Order Processing

All orders are usually prepared and dispatched within 1 business day after purchase. Weekends and public holidays are excluded.

During busy periods, such as sales or special promotions, processing may take slightly longer. We appreciate your understanding during these times.

Shipping Options

To suit different needs, CELLKEEPERS offers multiple delivery options, including standard and express shipping. Available methods may differ based on your location and the products in your order.

Shipping Costs

Shipping fees are calculated automatically at checkout and depend on the order's weight, size, and delivery destination.

Delivery Timeframes

Estimated delivery times depend on the selected shipping method and destination country. While we do our best to meet these estimates, delays may occur due to factors outside our control, such as customs inspections, weather conditions, or carrier-related issues.

Address Changes

If you need to update your delivery address after placing an order, please contact us as soon as possible. Once an order has entered the shipping process, changes can no longer be guaranteed.

Order Cancellation

We work quickly to get your order on its way. You have up to 2 hours after placing your order to request a cancellation.

To cancel, simply contact our support team via email at info@cellkeepers.com, making sure to include your order number.

Estimated Shipping Times by Country

United States: 4 - 7 business days